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We’re here to help with product questions, order support, and travel advice. Whether you need sizing guidance, collection details, or general assistance, our team is ready to assist you.
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Frequently Asked Questions
What collections does London Fog Luggage offer?
We offer a wide range of collections including Yorkshire, Oakwood, Chelsea, Brentwood, Bromley, Sheffield, Westminster, Cambridge, Mayfair, and many more. Each collection features distinct design elements — from hardside spinners to softside expandable pieces — crafted to meet diverse travel needs.
How do I choose the right luggage size?
We recommend considering trip length, airline carry-on restrictions, and packing style. Carry-on pieces (typically 20–22 inches) are perfect for short trips and overhead bins. Medium checked bags (24–26 inches) suit week-long journeys, while large checked luggage (28–29 inches) works best for extended travel or family trips.
Are London Fog luggage products covered by a warranty?
Warranty coverage varies by collection and retailer. We encourage you to check the specific product details on the retailer’s page or contact us directly with your collection name and purchase information for warranty guidance.
Can I find replacement wheels or parts for my London Fog luggage?
Yes, replacement wheels and select luggage parts are available for many of our collections. Contact us with your collection name, model details, and a description of the part you need, and we’ll help you locate the right replacement components.
Do you offer luggage sets or multi-piece collections?
Absolutely. We offer curated luggage sets in multiple sizes — from 2-piece to 4-piece configurations — designed to provide complete travel solutions at excellent value. Our sets include coordinated carry-on, medium, and large checked pieces from popular collections like Chelsea, Houndstooth, and Yorkshire.
How should I care for my London Fog luggage?
For hardside luggage, wipe clean with a damp cloth and mild soap; avoid harsh chemicals. For softside pieces, spot-clean fabric with gentle detergent and air dry. Store luggage in a cool, dry place when not in use, and avoid overpacking to maintain structural integrity and extend product life.
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